Accounting Request | Maintenance Request | Report a Violation | Volunteer Application | General Questions | Other Useful Forms

Homeowner Resources


 The Homeowner Resources portion of our website has been specifically designed with you, the homeowner, in mind. At Trestle Management Group, one of our primary goals is to provide the homeowners we are
privileged to serve simple and effective ways to get the answers and service they
are searching for in ways that are most convenient for them.

Please take a moment to review some of the various ways we can be of service
to you, your family, and your community.



Online Payments

Trestle Management Group is pleased to provide the convenience of online assessment payments via Electronic Checks or Credit Card. In order to make an online payment you will need specific account information which can be found on your payment coupons. If you do not have access to your payment coupons, please contact our office for further assistance.


MUTUAL OF OMAHA BANK

To make your assessment payment online please click here to be directed to our banking partner's website. 

 

PLEASE NOTE: While Electronic Check payments are processed free of charge, Credit Card payments will be charged a nominal "processing fee" to offset the fees charged by credit card companies to process the transaction. 

Frequently Asked Questions

Another helpful resource Trestle Management Group provides our clients is our collection of Frequently Asked Questions. We have created this resource as a means to answer some of the questions most homeowners have regarding the complex and often confusing concepts surrounding community associations. Please visit our Frequently Asked Questions portion of our website to quickly find answers to some of the questions you may have.

Accounting

One of the many financial management services Trestle Management Group provides our association clients is the management of owner assessment accounts. If you have questions related to the current status of your assessment account with the association, please complete our Accounting Request form.

Architectural Change

The Architectural Review Process is an important way Trestle Management Group assists your association in maintaining, protecting, and enhancing property values within your neighborhood by preserving the architectural integrity of your community. If homeowners are planning on making an architectural change to their property they are required to receive written approval from the association prior to starting the project. Homeowners can begin this review process by submitting a Design Review Application for the association's review.

Maintenance

While Trestle Management Group prides itself on the effective management of the maintenance needs of your community, occasionally issues arise that we may be unaware of. If you would like to request maintenance of a common area in your community, please complete our Maintenance Request form. Thank you for supporting Trestle Management Group's efforts in maintaining the appearance of your community.

Report a Violation

If you are experiencing a problem with a neighbor that may be in violation of the community guidelines, the association relies on you (whenever possible) to first attempt to resolve the situation with your neighbor directly. If the situation is not resolved through neighborly means, then your association may become involved. You can notify the association of an alleged violation by completing our Report a Violation form. Upon receiving the form and confirming that the situation is in violation of the association's governing documents, the Board of Directors will institute the applicable enforcement policy. Your active participation and assistance may be needed throughout the enforcement process and your original complaint will be kept on file for any required future reference.

Volunteerism

While Trestle Management Group handles most of the day-to-day operational activities for the association, some of the work and all of the decision-making is left up to community volunteers. Volunteerism is a great way to meet new neighbors, helps build a sense of community, and often leads to community programs and services that would not otherwise exist. There are a number of different ways homeowners can become involved with the association. Please consider sharing some of your time and talents toward building a better community. For more information, please complete our Volunteer Application form and a designated member of your association will contact you shortly.

General Questions

If for whatever reason you are unable to get answers to your questions after reviewing your Community Website, our Homeowner Resources, and our Frequently Asked Questions, please feel free to contact Trestle Management Group at your convenience. Homeowners can contact Trestle Management Group electronically by completing our General Questions form. Homeowners may also contact Trestle Management Group directly through any of the additional communication channels provided on the Contact Us portion of our website.

Other Useful Forms

Trestle Management Group also provides homeowners a collection of downloadable forms to help expedite specific requests. Homeowners can access these forms by visiting the Other Useful Forms portion of our website.


 
 

This site is provided by Trestle Management Group