When a serious fire broke out in my condo building (and ensuing water damage from the sprinklers), Essex Management Group was there in a heartbeat to monitor the fire department, notify tenants, and make sure the occupants were safe. When I rushed home from work to see the terrible damage (walls, ceilings, and floors were “gone”) EMG had already contacted insurance companies, cleaners, construction personnel, electricians, and heating and water contractors to begin reconstruction. EMG spent hundreds of hours overseeing the rebuilding, financing, and insurance process, as well as soothing the jangled nerves of residents. Residents or less skilled management companies would not have been able to handle the overwhelming and complicated coordination of contractors, paperwork and financing. Thank you, Essex Management Group. I have peace of mind knowing that you’re my property management company. I can’t thank you enough!
- Linda Wong
From the people in the office to the workers on our grounds, working with Essex Management Group has been a pleasure. When dealing with disgruntled unit owners, because we know there are always a few, EMG maintains their professionalism and always gives unit owners proper direction and offer to bring any situation and concerns of theirs to the Board that needs addressing. We have asked for much advice from them over the years on how to effectively handle or approach varied situations and in my opinion, have received valuable feedback. They have helped us save money by keeping costs low where we can, without sacrificing the quality of our community which is important when maintaining our budget and appearance. EMG is great at getting quotes, managing outside contractors and holding them to their contractual obligations. Also, we can rely on them in emergency situations, such as this past ice storm in 2008 and other notable events. We have gone through 3 management companies in the last five years and Essex Management Group has proven their worth to us. We are happy to report that we plan on continuing our business relationship with them in the future.
- Noreen McGrath
Essex Management Group has worked hard toward maintaining the highest quality of service to our condominium community. They listen to our concerns and work quickly to remedy issues. I speak for myself, but I believe that Essex Management Group is at the top of the list as far as management companies are concerned.
- Lu Bonanno
Our experience with Essex Management Group has been very positive. Our property had several maintenance and infrastructure issues that had been deferred for many years, and the team at Essex helped us to come up with a plan to address them, always with an eye towards value. Having gone through several management companies in the past, our records weren’t the greatest. Essex helped us get back on track with our financial reporting, as well as tracking our outstanding collections. Having personally dealt with three property management companies, I would rate Essex Management Group as the best we’ve had overall. They are responsive to owner concerns, and their maintenance staff has always done quality work. I would definitely recommend Essex Management Group.
- Christopher Ryan
Essex Management Group has been managing our association for 4 years. They have done a fantastic job helping us get on track financially. They are knowledgeable in all areas of condominium management and will always do what is best for the association. Two words come to mind… honesty and integrity.
- Joyce O’Connor
As a resident for ten years, I have only the highest praise for Jim Collett’s management of this property. Jim has always returned my phone calls the day that I left the message and was always willing to answer any questions that I had. The property management for snow and summer maintenance is of the highest quality and they quietly do their jobs and it is much appreciated by me. Thanks Jim and Essex Management Group.
- Sue Holland
I have lived in this community for twelve years and have been a trustee for the last five. Jim Collett and Essex Management Group have managed our property for all of my twelve years. I must say that they’re an extremely well run company. The company under the management of Jim Collett has never given us any concern of error or judgment. Jim has personally attended all of the trustee meetings and always has the best advice. Jim has managed so many properties; I feel he is extremely knowledgeable, competent and trustworthy.
- Linda Dotolo
We have had the pleasure of working with Essex Management Group for 6 years. The service has been outstanding. They promptly return calls and emails and provide outstanding maintenance support. The financial reports are accurate and simple to read and provide all of our board members the necessary information to competently oversee the community. In addition, their manager has annually reviewed our contracts in an effort to save money and operate more efficiently. In the case of our insurance costs, they saved us 25% alone on our annual premium. Overall, a great organization, I would not hesitate to recommend them to any community organization.
- Mike Migliori
Essex Management Group has built a strong reputation in the Eastern Massachusetts area for detail driven client oriented service. Their professional staff excels in all aspects of property management.
- Tim Day
Whenever I look around our property in appreciation of how beautifully maintained it is, it’s never without acknowledging the efforts of Essex Management Group. As a long time resident here, I continue to be impressed by the competent, professional service they provide in assessing and promptly addressing the ever evolving needs of our condominium community as well as anticipating our future needs. It is reassuring to know that we can rely upon their expertise for all aspects of property management and I consider us fortunate to have them managing our property. Thank you for always addressing my concerns, I think that our community has done very well in having Essex Management Group managing it.
- M. Meda
I want to express my thanks to Jim and Essex Management Group for your efforts and contributions as well, as these must be trying times to keep costs down while maintaining the condition of our community.
- Sandy Capuano
Thank you, Jim, for the prompt attention you give to the requests you receive from Villages unit owners.
- Dot & Mario Mardote